Boost Tel Pty Limited (ABN 19 092 384 417)

1. Introduction
2. For what purpose does Boost collect personal information
3. How does Boost collect Personal Information?
4. What if you do not want to provide Personal Information?
5. What kind of Personal Information does Boost collect?
6. How will Boost use Personal Information?
7. Your Access to Personal Information collected by Boost.
8. Will disclosure your Personal Information to anyone else?
9. How do we protect your Personal Information?
10. Changes to this Privacy Policy
11. Do you want more Information?

Boost is committed to safeguarding the Personal Information it collects and holds about you and is committed to do so in accordance with the requirements of the National Privacy Principles (NPP's) of the Privacy Act 1988.

This statement sets out Boost's policy relating to the collection, storage, access and use of Personal Information.

Personal Information is information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion]

1. To carry out transactions such as fulfillment.
2. To satisfy the requirements of the Australian Mobile Telecommunication Association (AMTA):
3. Under the Telecommunications (Service Provider – Identity Checks for Pre-Paid Public Mobile Telecommunications Services) Determination 2000, Boost is required to collect, store and on lawful request retrieve identity and address information about the purchasers and or users of

4. Pre-Paid Public Mobile Telecommunication Services before a Pre-Paid Mobile Service can be activated. These details are required to be collected at the Point of Sale and verified on delivery. If you have less than 5 Pre-Paid mobile services, including the service(s) you may be purchasing from us now;

   1. for purchases made by credit/debit card we may use the card itself to verify ID.
   2. for purchases made other than by credit/debit card we can verify your identity by viewing details of other identifying documents such as passport or drivers license.
5. To provide customers with information about Boost products, offers and promotions.
6. To understand charactoristics of users on the Boost website as a collective such as traffic, data, location and the resources that you access.

1. Boost may collect and process the following data about you via online forms such as during the shopping process, during this process the form may request you to complete details such as full name, address and billing details.:

2. IP addresses and cookies

   1. We may collect information about your computer including, where available, your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

   2. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to:

      • estimate our audience size and usage pattern;
      • store information about your preferences, and so allow us to customise the Site according to your individual interests;
      • speed up your searches; and
      • recognise you when you return to the Site.
3. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting, you may be unable to access certain parts of the Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you use the Site. The "Help" menu of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. For more information about cookies and how to stop cookies being installed or how to delete existing cookies from your hard drive visit the following website: www.allaboutcookies.org

You are under no obligation to provide us with your Personal Information to Boost unless you are making a purchase using a credit card or entering a competition. However, if you do not provide you Personal Information you may not be able to purchase any access requested product or services, or submit and have posted any comments submitted on news articles and the like.

The personal information we collect from the Website and store may include (but is not limited to), name, address, contact details, gender, occupation, company and if relevant, financial information, including credit card information, banking details and income information.

Unless you consent, Boost will only use personal information collected from the Website for the primary purpose for which it was collected. This may include:

1. provide the services and information you require;
2. process payment of any purchases;
3. inform you of Boost activities, product, events, facilities and services;
4. conduct appropriate checks for credit worthiness and for fraud;
5. research, develop and expand our products and services; and
6. gain an understanding of customers, and their needs to provide a better products and services.

Accordingly, Boost may write to any email address supplied by you to confirm that the email address is genuine.

You may retrieve a copy of the personal information Boost holds about you by contacting Boost at compliancemanager@boost.com.au and providing your email address and full name.

The data we collect from you is processed by staff who either work for us or for one of our service providers. Such staff may be engaged in, among other things, the fulfillment of your orders, the processing of payment details and the provision of support services.

In certain circumstances, Boost may be compelled by law to disclose personal information to various authorities, such as where Boost is compelled to disclose the personal information by a warrant.

Boost uses the information supplied for the purpose given. Boost does not sell, rent or trade personal information collected from the Website to or with third parties.

Boost takes reasonable steps to protect any personal information that it holds from misuse and loss. It also protects that information from unauthorised access, modification and disclosure. Only you can access your personal information.

Boost Mobile uses SecurePay to provide a secure environment for the authorisation of credit card and charge card transactions. Confidential information including card details are encrypted using industry standard SSL 128-bit encryption technology.

Boost further protects the personal information by educating its employees about this Privacy Policy and the handling of personal information.

Boost maintains physical security, such as locks and security systems, over our electronic data stores and premises. It also maintains computer and network security, for example firewalls (security measures for the Internet), and other security measures, such as identification codes and passwords, to control access to computer systems.

Boost has appointed a Privacy Officer to oversee the management of personal information in accordance with this policy and the Commonwealth Privacy Act.

Boost may change this Privacy Policy from time to time. Please periodically review the Privacy Policy for any changes.

If you have any questions regarding this Privacy Policy or would like more information about the way Boost manages personal information, or if you wish to make a complaint about how Boost have handled personal information about you, please contact our Privacy Officer, using the following contact details.

POST: 283 Young Street, Waterloo, NSW 2017
TELEPHONE: (02) 9299 9655
FACSIMILE: (02) 9299 9300

For further information about privacy issues and the protection of privacy visit the Australian Federal Privacy Commissioner's website at http://www.privacy.gov.au.

Our Privacy Policy was last updated on 15 March 2011.